At Nailelf, we respect your privacy and are committed to protecting your personal information when you visit our website or place an order with us.
1. Information we collect
When you browse our website or place an order, we may collect information such as:
- Your name, email address, and phone number
- Your billing and shipping addresses
- Order details
- Payment-related information processed through secure payment providers
- Technical data such as your IP address, browser type, and device information
2. How we use your information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Arrange shipping and send order updates
- Improve the website experience
- Prevent fraud
- Comply with legal obligations
3. How information may be shared
We may share relevant information with trusted service providers that help us operate our store, such as Shopify, payment processors, shipping carriers, analytics providers, and customer-support tools. Information is shared only to the extent necessary to provide our services.
4. Cookies and analytics
Our website may use cookies and similar technologies to support site functionality, remember preferences, measure performance, and improve the user experience. Where available, you can manage cookie preferences through your browser settings.
5. Data retention
We retain order and customer information for as long as needed to provide our services, maintain records, resolve disputes, and meet legal or tax requirements.
6. Your rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a privacy-related request, please contact us using the details below.
7. Contact us
If you have questions about this Privacy Policy or how we handle your information, email support@nailelf.com or use our contact form.